What Dexlab does and what you get from it.
Every engagement starts with a free call. Everything after that is paid, scoped and defined before you commit. You can stop after any step. The work belongs to you from the moment it is delivered.
Operational Chaos Mapping Session
A structured working session to map the real state of your business. Not the version on paper or in the org chart. The version that actually exists when you look at how work gets done day to day.
We look at your systems, data, processes and where the friction comes from. Who owns what. Where information gets lost. Which tools are duplicated. Where the manual workarounds live.
The session is paid from the start because the output has immediate commercial value. You do not need to go further to get something useful. Most businesses that go through it cannot believe they had not done it sooner.
Clear enough to share with your team. Specific enough to act on.
In time, money, owner attention and missed opportunity. Putting a number on it makes the decision to fix it easier.
The source of the problem, not just the symptoms. Most businesses have been treating the wrong thing.
Operational Readiness Audit
A full diagnostic across every layer of how your business operates. We assess your foundations against ten rungs: clarity, strategy, governance, accountability, process, change management, data, technology, automation and AI readiness.
Each rung is assessed honestly. Where the foundations are solid, we confirm it. Where they are weak, we name it and explain what it is costing you. The problem you came in with is rarely the root cause. The audit finds what is underneath it.
Fixed fee. Defined scope. You know what you are getting before you commit. The output is a prioritised order of attack in plain English, not a report that sits in a drawer.
The actual reason the problems keep coming back, not the surface-level version your team has been trying to fix.
What to fix first, what to fix next and what can wait. In an order that reflects cost, risk and dependencies.
Whether you fix things yourself or bring in help, the output belongs to you from the moment it is delivered.
Fix Sprint
A fixed-term engagement to tackle the highest-priority issues identified in the audit. One problem. One defined outcome. A measurable result at the end of it.
The scope, timeline and deliverable are agreed before the engagement starts. You know what you are paying for and what you will receive. The scope does not move because it is locked at the start.
This is not a report. It is the implementation. A process rebuilt, a data structure redesigned, a system migrated, a workflow automated. The deliverable is the outcome, not a document describing what it should look like.
Outcome guarantee. If the defined outcome agreed at the start is not delivered, you pay nothing. No argument, no paperwork.
Map the real process, remove the waste, assign ownership and document it in a format the team will actually use.
Pull fragmented data into a single trusted source. Put governance in place so it stays clean.
Audit every tool, remove the redundancy, cut the spend on things nobody is properly using.
Take one manual, repeatable process and automate it end to end. Measurable time reduction from day one.
Ongoing Advisory
For businesses where the problems are broader than a single sprint and where ongoing technology leadership makes more sense than periodic projects.
I guide, challenge, set direction and keep decisions honest. Your team executes. I attend key meetings, review decisions and course-correct when things drift. The aim is to build internal capability, not dependency.
For businesses that need a named person holding the technology leadership role, this can become a fractional technology leadership arrangement. Board-level accountability without a full-time salary.
Setting direction for technology investment. Making sure every decision connects to a commercial outcome.
Independent evaluation. No vendor agenda. The recommendation has to fit the problem.
Attending key meetings, reviewing progress and catching drift before it turns into wasted spend.
Named accountability at board level. The full weight of a technology leader without the full-time cost.
The problems these services are built to solve.
Operational Systems and Process
Mapping how work actually gets done, finding where the friction comes from and rebuilding the processes and systems that are slowing the business down.
Data Architecture and Governance
Consolidating fragmented data, building structures that support decision-making and putting governance in place before it becomes a regulator or customer problem.
Technology Strategy
Aligning technology investment with commercial objectives so every pound spent has a clear reason and a measurable return.
Change Management
Planning the human side of change before the technical side is built. Most projects fail here. Training, communication and adoption are not afterthoughts.
Technology Spend Optimisation
Mapping every subscription, licence and tool. Removing redundancy and stopping budget from leaking into software nobody is properly using.
AI and Automation Readiness
Building the operational and data foundations that make automation and AI worthwhile. Getting the sequencing right before the money goes in.
Transparent. Not published.
Pricing depends on the size of the problem and the size of the business. What does not change is the structure: you know what you are paying before anything is committed.
Fit Call
Twenty minutes to understand whether there is a fit worth pursuing. No pitch, no obligation.
Operational Chaos Mapping Session
Scoped to your business. Paid from the start. You get a written output with immediate value regardless of what follows.
Operational Readiness Audit
Fixed fee agreed before the engagement starts. You know the total cost, scope and deliverable upfront.
Fix Sprint
Fixed fee. Defined scope. Outcome guarantee. If the defined outcome is not delivered, you pay nothing.
Ongoing Advisory
30-day rolling. No lock-in. Based on the scope and level of involvement required. Cancel any month with no penalty.
Twenty minutes. No pitch. No obligation.
One conversation to understand your specific situation and confirm whether there is a fit worth pursuing. If there is not, you leave with a clearer picture of the problem and no pressure to do anything with it.
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